Voice of customer
Communication, Collaboration, and Coordination: The 3 Cs for Cross-Functional Teams SuccessCross-functional teams have become a new norm in the corporate world to develop top-notch and customer-centric products. And why shouldn't it be? Did you know that approximately 30,000 new products are introduced each year? Out of these, only 5% are successful, while the remaining 95% fail. Most bus
What is Customer Cohort Analysis: A Complete Beginners GuideCustomer cohort analysis is a subset of behavioral analytics that deals with the grouping of customers sharing similar interests. It is a technique that every successful company uses to monitor user engagement and provide value that is highly customized to its users.
As per a 2022 survey, 62% of
Chatbot Vs. Conversational Ai- Everything you need to knowThough they shouldn't be, chatbots and conversational AI are frequently used interchangeably. You must understand the two prior to deciding which technology is best for your customer service experience.
Imagine you have a two friends, the first one loves answering every questions you as
How to Make Product Improvements: A Detailed Guide & 5 Best StrategiesIt is no secret that every business has to continuously work on their product improvements in order to keep their customers happy. Even if the product has shown a promising start and got the attention of customers, it still needs to come with upgrades/improvements. Not only is it essential to incorp
Product Design Workshop: A Comprehensive Guide to Run Successful WorkshopsIt is a proven fact that collaboration leads to better design outcomes. Getting people together is the best way to talk about issues, generate new ideas, and come up with solutions. Collaboration can take numerous forms, ranging from small casual working sessions and group assessments to i
PickleBall Market ReportThis report provides a brief analysis of the pickleball equipment market on Amazon's US marketplace. It covers market trends, product analysis and recommendations, consumer insights, and other valuable information for stakeholders in the cross-border industry on Amazon.ContentsI IntroductionII Marke
Electric Blankets Market ReportThis report provides a brief analysis of the Electric Blankets sub-market in the Amazon US market, hoping to provide valuable information for cross-border industry stakeholders of Amazon from market trends, product analysis and recommendations, consumer insights, and other aspects.
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Customer Service Chatbot – A Game-Changer for Handling Customer ServiceCustomer service is of utmost importance in today's competitive era. 81% of customers say that a good customer service experience prompts them to purchase again from a brand. That's why it is more than ever important to employ top-notch support strategies to achieve your business's sales goals.
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What is Automated Customer Service? A Complete Guide With ExamplesThe mindset of today's customers is all about faster solutions and instant responses. Every minute your customer has to wait for a response from the support team leads them to a faster and more automated competitor.
From checking order status to asking FAQs and basic account-related queries
Marketing Chatbots: The Game-Changing Strategy for Generating Leads and Converting CustomersWhen we talk about chatbots, most think they are used only for customer support. Although assisting in answering customer queries is one thing, chatbots can also help in marketing.
According to Intercom data, 82% of website visitors are likely to become a customer if they get to chat with you in
Customer Acquisition Cost: Everything You Need to Know AboutMarketing is the key to driving businesses in the 21st century. On average, a company allocates 7.8 to 15.1% of its revenue on marketing tactics, depending on the business model. It's a decent amount only if you are successful in acquiring enough customers who are ready to bring twice the ROI.
Th
What is RICE Prioritization, and How to Calculate RICE Score to Prioritize Product Roadmap?When a team puts effort into identifying areas of improvement, brainstorming new ideas, or gathering feedback, it will lead to the creation of a comprehensive product roadmap. Once the product roadmap is created, the next thing is to decide which one to emphasize first. This requires product manager
Helium 10 vs SellerSprite: A Comprehensive ComparisonIn the competitive world of e-commerce, having the right tools and strategies is crucial for success. Two popular options for Amazon sellers are Helium 10 and SellerSprite. These platforms offer a range of features to help sellers optimize their listings, track keywords, and gain valuable insights i
Expanding Your Horizons: Discovering Alternative Marketplaces for Black Friday 2023 Sales beyond AmazonIntroduction: Black Friday has become a highly anticipated shopping event worldwide, offering incredible deals and discounts to eager consumers. As an aspiring seller, it's essential to explore a diverse range of marketplaces to maximize your sales potential and reach a wider audience. While Amazon
How to Search Amazon By Seller: A Step-by-Step GuideHave you ever scrolled through Amazon, stumbled upon a specific product from a seller, but lost track of it in the endless sea of options? If yes, you aren't alone.
Many Amazon users can relate to this frustration. With its multitude of third-party sellers, the platform often makes finding specif
Section 179 Deduction Vehicle List 2023: Does My Vehicle QualifyOur daily lives revolve around our vehicles. They help us commute to work, cheer on our kids at games, and head over spontaneous road trips in a snap. However, the expense of car ownership, from fuel to repairs, can quickly add up.
Thankfully, there is a silver lining: the IRS Section 179 deducti
Amazon Business Prime vs Prime: Benefits of Amazon Business AccountIf you are gearing up to kickstart your online venture, understanding Amazon Business Prime vs. Prime is crucial. Both membership programs offer unique benefits to business owners and shoppers alike.Nonetheless, knowing the difference between both can help you make an informed decision. Below, we wi
Fashion Hoodies & Sweatshirts Market ReportsI. IntroductionLadies' fashion hoodies are highly sought-after trendy items in the women's clothing market.The summer movie "Barbie" has sparked a global frenzy of "dopamine" and "Barbie Pink" after its release. Related keywords such as Barbie and Pink have also seen a significant increase in search
Is UPS or FedEx Better? Which One is the Quickest and Cheapest?UPS and FedEx are two very popular shipping services that almost everyone knows about. They both can ship packages from one place to another at a faster pace compared to regular mail. This often confuses people and businesses to decide which one they should use. Therefore, it is important to know th
Walmart Plus & Its Benefits: The Ultimate GuideWalmart, one of the world's largest retailers, is known for its impeccable services. It's a place where every shopping need is met with a smile.
Now, imagine all that shopping excellence amplified. That's Walmart Plus for you. It's like adding a cherry on top of an already delightful Walmart expe
How to Add Visa Gift Card to Amazon: A Complete Step-by-Step GuideSo, you got your hands on a Visa gift card as a dedicated Amazon shopper and are grinning from ear to ear. After all, who doesn't like receiving incentives?
But here's the twist. Many shoppers aren't sure how to use it on Amazon. If you are in the same boat, this guide contains everything you nee
What is Amazon Digital Charge? A Complete 2024 GuideEver encountered a moment when you're casually scanning your credit card statement and spotted an unfamiliar charge like AMZN Digital, Amazon Digital Svcs, AMZN MKTP US, or AMZN Digital 888-802? If yes, you aren't alone.With its global reach and millions of customers, Amazon offers countless product
What is Amazon Hub Counter/Locker & How to Set It Up?Imagine you are eagerly awaiting your Amazon package only to find out that your package got missing and was snatched away by cunning porch pirates.
It's an absolute bummer for all Amazon shoppers, and unfortunately, many have dealt with it in the past. Thankfully, Amazon now offers a solution thr
How to Redeem Amazon Gift Cards for CashIn the vast and dynamic world of online shopping, Amazon stands as a colossus, offering an unparalleled range of products and services. For many, receiving an Amazon gift card is akin to getting a golden ticket to a shopping spree. However, not everyone wants to spend their gift card on Amazon produ