WhatsApp Cloud API Message types

WhatsApp Cloud API Message types

April 16, 2024
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Author: Big Y

Different Types of Messages in WhatsApp Cloud API

In this article, we will explore the different types of messages that can be sent using the WhatsApp Cloud API. We will use the Graph API Explorer to send API requests instead of using the WhatsApp group API dashboard or Postman. Before we begin, please make sure to subscribe to our channel and show your support.

Table of Contents

1. Introduction

2. Setting up the WhatsApp Cloud API

3. Sending a Text Message

4. Sending a Media Message

5. Sending a Contact Message

6. Interactive Messages

7. Message Templates

8. Reply to Messages

9. Conclusion

Introduction

WhatsApp is one of the most popular messaging apps in the world, with over 2 billion active users. The WhatsApp Cloud API allows businesses to send and receive messages to their customers using the WhatsApp platform. In this article, we will explore the different types of messages that can be sent using the WhatsApp Cloud API.

Setting up the WhatsApp Cloud API

To use the WhatsApp Cloud API, you need to create an account on developers.facebook.com and set up the WhatsApp Cloud API. Once you have created an application, you can choose the already created application and go to the WhatsApp section. Before exploring further, make sure to select one mobile number and send a request to check whether it is working or not.

Sending a Text Message

To send a text message using the WhatsApp Cloud API, we need to use the Graph API Explorer. In the Graph API Explorer, we can see the different types of requests that can be sent, such as GET, POST, and DELETE. We need to choose the POST request and provide the necessary parameters such as the sender's mobile phone number ID and the message content. Once we send the request, we can see the message in the right side of the screen.

Sending a Media Message

To send a media message using the WhatsApp Cloud API, we need to provide the link to the media file. We can use an API such as Spoon or Color API to get the link to the media file. Once we have the link, we can send the media message using the Graph API Explorer.

Sending a Contact Message

To send a contact message using the WhatsApp Cloud API, we need to provide the phone number and the name of the contact. We also need to provide the date of birth of the contact. Once we have provided all the necessary parameters, we can send the contact message using the Graph API Explorer.

Interactive Messages

Interactive messages allow businesses to interact with their customers using buttons and menus. There are four subtypes of interactive messages: text message, single product message, multi-product message, and list message. To send an interactive message, we need to provide the necessary parameters such as the header text, body text, and button text.

Message Templates

Message templates allow businesses to send pre-approved messages to their customers. To send a message template using the WhatsApp Cloud API, we need to provide the template name and the data for the message.

Reply to Messages

To reply to a message using the WhatsApp Cloud API, we need to provide the message ID of the message we want to reply to. We can then send the reply message using the Graph API Explorer.

Conclusion

In this article, we have explored the different types of messages that can be sent using the WhatsApp Cloud API. We have also seen how to set up the WhatsApp Cloud API and how to send different types of messages using the Graph API Explorer. If you have any doubts or questions, please feel free to visit our website and leave a comment.

Highlights

- WhatsApp Cloud API allows businesses to send and receive messages to their customers using the WhatsApp platform.

- Different types of messages that can be sent using the WhatsApp Cloud API include text messages, media messages, contact messages, interactive messages, and message templates.

- To use the WhatsApp Cloud API, you need to create an account on developers.facebook.com and set up the WhatsApp Cloud API.

- The Graph API Explorer is used to send API requests instead of using the WhatsApp group API dashboard or Postman.

FAQ

Q: What is the WhatsApp Cloud API?

A: The WhatsApp Cloud API allows businesses to send and receive messages to their customers using the WhatsApp platform.

Q: How do I set up the WhatsApp Cloud API?

A: To use the WhatsApp Cloud API, you need to create an account on developers.facebook.com and set up the WhatsApp Cloud API.

Q: What types of messages can be sent using the WhatsApp Cloud API?

A: Different types of messages that can be sent using the WhatsApp Cloud API include text messages, media messages, contact messages, interactive messages, and message templates.

Q: What is the Graph API Explorer?

A: The Graph API Explorer is used to send API requests instead of using the WhatsApp group API dashboard or Postman.

Q: Can I send pre-approved messages using the WhatsApp Cloud API?

A: Yes, message templates allow businesses to send pre-approved messages to their customers.

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