Support Queue

Support Queue

April 20, 2024
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Author: Big Y

🎮 Overwatch 2: Flipped Roles and Queue Times

Overwatch 2 has brought about some significant changes to the game, including the flipping of roles for tanks and supports. This change has had a significant impact on queue times, which were previously bottlenecked by the lack of tank players. While this change has been successful in reducing queue times, it has also raised concerns about the support experience and the potential for longer wait times in the future.

The Flipped Roles

With the release of Overwatch 2, tanks and supports have flipped roles in terms of queue times. Tanks are no longer the bottleneck for cues, which was the main goal of this change. There are always going to be fewer players wanting to play tank than some of the other roles, and this change has helped to balance out the queue times.

The Impact on Queue Times

While the change has been successful in reducing queue times, it has not been a wild success. Quick play matchmaking still has a 10-minute wait time, which is not ideal. However, this is still an improvement from the 20-minute wait time for DPS players. The wait time for DPS players is currently around five to eight minutes, which is reasonable. There will always be some wait time, and a perfect balance is not realistic with how humans work.

The Support Experience

One concern that has been raised is the support experience. With the flipped roles, supports are now experiencing longer wait times, which could lead to fewer players wanting to play support. This could potentially make the queue times worse in the future. However, it is important to note that supports had the least changes of any role in Overwatch 2. Tanks had the biggest changes, and DPS had a fair amount of changes as well. This could be a factor in why fewer players are choosing to play support.

The Future of Queue Times

It is unclear whether the current distribution of wait times will last. If the lack of interest in playing support is the main factor, then the queue times could potentially get worse as more players give up on playing support. However, if players simply need time to adjust to the new changes and get used to playing the new heroes, then the queue times could improve in the future. Only time will tell what the future holds for queue times in Overwatch 2.

Pros and Cons

Pros:

- Reduced queue times for tanks

- More balanced queue times overall

- Potential for improved queue times in the future

Cons:

- Longer wait times for supports

- Potential for longer wait times in the future if more players give up on playing support

Highlights

- Overwatch 2 has flipped roles for tanks and supports, reducing queue times for tanks.

- Quick play matchmaking still has a 10-minute wait time, but this is an improvement from the 20-minute wait time for DPS players.

- Supports had the least changes of any role in Overwatch 2, which could be a factor in why fewer players are choosing to play support.

- The future of queue times is uncertain, but there is potential for improved queue times in the future.

FAQ

Q: Why did Blizzard flip the roles for tanks and supports in Overwatch 2?

A: The main goal was to reduce queue times, which were previously bottlenecked by the lack of tank players.

Q: Are the queue times in Overwatch 2 perfect now?

A: No, there will always be some wait time, and a perfect balance is not realistic with how humans work. However, the queue times are more balanced overall.

Q: Why are fewer players choosing to play support in Overwatch 2?

A: Supports had the least changes of any role in Overwatch 2, which could be a factor in why fewer players are choosing to play support.

Q: Will the queue times in Overwatch 2 get worse in the future?

A: It is unclear whether the current distribution of wait times will last. If the lack of interest in playing support is the main factor, then the queue times could potentially get worse as more players give up on playing support. However, if players simply need time to adjust to the new changes and get used to playing the new heroes, then the queue times could improve in the future.

Resources:

- https://www.voc.ai/product/ai-chatbot

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