How to use Helpscout contact in your WordPress ERP.

How to use Helpscout contact in your WordPress ERP.

April 18, 2024
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Author: Big Y

🤖 How to Integrate Help Scout with WP ERP: A Complete Guide

Are you looking for a way to provide excellent customer support to your users and customers? Look no further than Help Scout, a well-known SaaS-based help desk and customer support solution. And with the help of WP ERP, you can easily integrate Help Scout into your CRM module to give your users complete help desk service.

In this article, we'll walk you through the steps to integrate Help Scout with WP ERP. But before we get started, make sure you have WP ERP Pro installed and activated. Once you're ready, head to the WP ERP dashboard and move to the module. Make sure your Help Scout integration module has been enabled. After enabling it, go to the settings page and then move to integration.

📝 Configuring Help Scout

Here, you can see Help Scout. Click on configure to get started. To configure, you'll need an app ID, app secret key, and callback URL. To get those keys, go to your Help Scout account and move to your profile page. Then, click on My App and create your app. Give a name for the app and the redirection link. Hit create to complete the process.

Now, you can see the app ID and secret key from here. Just copy and paste it right here, hit save, and complete the integration process.

📞 Integrating Help Scout with WP ERP

Now, go to your contact page and move to any contact. You can find another menu bar for Help Scout. If you scroll down, you can see the Help Scout ticket information box. And that's it! You've successfully integrated Help Scout with your CRM module.

📈 Pros and Cons of Help Scout Integration

Pros

- Provides excellent customer support to users and customers

- Easy to integrate with WP ERP

- Helps streamline help desk service

Cons

- Requires WP ERP Pro

- May require some technical knowledge to configure

🎉 Highlights

- Help Scout is a well-known SaaS-based help desk and customer support solution

- WP ERP has developed a Help Scout integration to provide excellent customer support to users and customers

- To integrate Help Scout with WP ERP, you'll need to configure it with an app ID, app secret key, and callback URL

- Once configured, you can easily integrate Help Scout with your CRM module

❓ Frequently Asked Questions

Q: Do I need WP ERP Pro to integrate Help Scout with WP ERP?

A: Yes, WP ERP Pro is required to integrate Help Scout with WP ERP.

Q: Is Help Scout easy to integrate with WP ERP?

A: Yes, Help Scout is easy to integrate with WP ERP. Just follow the steps outlined in this article.

Q: Do I need technical knowledge to configure Help Scout integration?

A: Some technical knowledge may be required to configure Help Scout integration, but the steps outlined in this article should make it easy for anyone to do.

Resources:

- [WP ERP Pro](https://wperp.com/pricing/)

- [Help Scout](https://www.helpscout.com/)

- [Help Scout Integration](https://wperp.com/docs/crm/help-scout-integration/)

Don't forget to check out our AI chatbot product, [Voc.ai](https://www.voc.ai/product/ai-chatbot), which can automatically reduce large amounts of work on customer services.

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