Customers are the real assets of a business and the key to having continuous growth and revenue. So, organizing their information is essential for streamlining business processes. However, managing heaps of contact data can be daunting and overwhelming for medium to large-scale organizations. Fortunately, the latest software to manage contacts can automate this process and reduce the time, effort, and errors involved in keeping the information up-to-date.
If you are looking for reliable contact management software for your firm, this is what we will help you with today. In this post, we are presenting the best 10 software to manage contacts and discuss their features with pricing. So, let's get started!
- What is Contact Management Software?
- Top 10 Contact Management Software in 2024
- Zendesk Sell
- Wrike
- ClickUp
- Zoho CRM
- Agile CRM
- EngageBay
- Capsule CRM
- Pobuca Connect
- Google Contacts
- Hubspot
- Wrapping Up - Use the Best Software to Manage Contacts
What is Contact Management Software?
Contact management software is a platform that helps you organize your contacts' information. It is like a digital address book that stores all the details about your customers in one place. It makes the search process easy and keeps the data organized. On the other hand, incomplete or unarranged customer data can cause troubles and delays in the normal business process.
With software to manage contacts, businesses can smoothly access data, scale sales performance, monitor interactions, classify contacts, and set reminders for priority. Besides that, the software also helps in other contact-related activities, like email marketing automation, one-click calling, contact reports, and much more. Therefore, contact management software is a resourceful tool for organizations of all sizes and categories.
Top 10 Contact Management Software in 2024
Whether you are a startup or an established company, you need effective contact data management. This is possible with a fully functional tool that helps arrange contact data.
We have searched for the best-performing software to manage contacts to help you pick the right ones for your needs. Here's a list of the 10 top software to manage contacts:
1. Zendesk Sell
Zendesk Sell is a reliable contact data management software with an intuitive and customizable interface. It has all the features that provide deep insights into your business processes. Also, it can be integrated into workflows smoothly without requiring advanced skills.
With Zendesk Sell, you can enhance productivity, generate more revenue, and grow your business by converting leads with conversational selling tactics. Moreover, it can help you call your leads and record those conversations automatically.
Key Features
- Easy-to-setup
- User-friendly
- Contact database
- Customer service analytics
- Email automation
- Risk analysis
- Custom dashboards
Pricing
- Sell team: $19/month/agent
- Sell growth: $55/month/agent
- Sell professional: $115/month/agent
Rating
G2: 4.2/5
2. Wrike
Wrike is contact and project management software. It facilitates collaboration and customer relationship maintenance by offering versatile features. Companies can easily integrate customer data management and streamline their interactions. They can also visualize performance with easy-to-build and track dashboards.
Wrike empowers teams and boosts their productivity by offering over 400 app add-ons and useful features. Moreover, it can automate your entire workflow on different platforms, providing dedicated apps for mobile phones and desktops.
Key Features
- Contact labeling
- Client assistance
- Cross-tagging
- Gantt-charts
- Pivot tables
- Dynamic request forms
- Native apps for mobile, desktop, and web
Pricing
- Team: $9.80/month/agent
- Business: $24.80/month/agent
- Enterprise: (customized plan)
- Pinnacle: (customized plan)
Rating
G2: 4.2/5
3. ClickUp
ClickUp is a customizable and versatile software to manage contacts. This all-in-one platform helps you manage your customers and contact leads. Moreover, it brings a cloud-based project collaboration system to track progress and improve performance.
With ClickUp, you get many interesting features for a personalized experience and a large storage space to secure your contact data. Its centralized architecture aids teams in observing and communicating task requirements and handling them efficiently.
Key Features
- Contact organization with tasks
- 100 MB space to store contacts
- Real-time collaboration on documents
- Quick chat discussions
- AI-powered assistant
- Calendars for better project planning, scheduling, and tracking
- Kanban boards to track and visualize goals
- Unlimited team member access on the free plan
Pricing
- Unlimited: $7/month/member
- Business: $12/month/member
- Enterprise: (customized plan)
Rating
G2: 4.7/5
4. Zoho CRM
Zoho is a robust contact management software with the fastest implementation. It sends real-time notifications and generates support tickets to resolve queries quickly. Moreover, it helps companies reach out to new clients and stay in touch with the existing ones. You can communicate with clients and prospects on different platforms
Zoho also supports well-informed decision-making with detailed dashboards and analytics. Additionally, its email campaigns ensure refined communication with customers by offering different templates. You can explore this platform on a free trial basis before you make the purchase.
Key Features
- Multichannel communication capabilities
- Smart email campaigns
- One-click calling
- Intuitive user interface
- Complete customer information
- Product customization
- Advanced analytics tools
- Custom reports and dashboards
- World-class customization
Pricing
- Standard: $20/month/user
- Professional: $35/month/user
- Enterprise: $50/month/user
- Ultimate: $65/month/user
Rating
G2: 4.1/5
5. Agile CRM
Agile CRM is an all-in-one software to manage contacts that automate sales and marketing operations. It has all the latest features to keep your contacts accessible in one place and update them in real-time. You can sign up with up to 3 email accounts and experience uninterrupted conversations with contacts via messaging and avoid data leaks.
Using Agile crm, you get a mobile-friendly cloud-based service that is fast and simple to use. Also, it lets you integrate over 30 different apps like LinkedIn, Twilio, Twitter, Facebook, and more to enhance your productivity and boost your sales tremendously.
Key Features
- Contact timelines
- Tag-based segmentation
- Advanced contact filters
- Contact import options
- Powerful calling capabilities
- Helpdesk and knowledge base
- Pre-formatted responses
- Robust ticketing
- Voicemail automation
- Appointment scheduling
- Web analytics
Pricing
- Starter: $14.99/month/user
- Regular: $49.99/month/user
- Enterprise: $79.99/month/user
Rating
G2: 4/5
6. EngageBay
EngageBay is an affordable and ultimate contact management software handling your sales, support, and marketing operations. It can store unlimited contacts and maintain their record in one place. Moreover, it enables scheduling appointments and managing deals.
Interestingly, EngageBay is free for the first 250 contacts. Moreover, it automates each stage of the customer engagement pipeline. Also, you can craft personalized responses and send impactful emails to the contacts.
Key Features
- Save up to 250 contacts with the free plan
- One-click email broadcasting
- Powerful lead capturing
- Track contact interactions
- Live chat software
- Sales automation
- Notifications
- Team training plans
Pricing
- Basic: $14.99/month/user
- Growth: $64.99/month/user
- Pro: $119.99/month/user
Rating
G2: 4.6/5
7. Capsule CRM
Capsule CRM is a smart, powerful, and simple software to manage contacts. It lets you store your contacts in one place to organize the information, check history, track conversations, and design personalized services.
With Capsule CRM, tailoring your sales pipeline and making informed decisions with insightful analytics reports becomes easier. You can conveniently automate your business processes, including sales workflows. Moreover, you can integrate third-party tools like Gmail, Zapier, Sage, Mailchimp, Zendesk, etc.
Key Features
- Calendar and task management tools
- Two-factor authentication
- Gmail and Outlook integrations
- Kanban visual pipeline
- Sales pipeline ad dashboards
- Currency converter
- Task reminder emails
- Advanced sales reports
- Import contacts
- Full-text search
- Supports iOS and Android
Pricing
- Starter: $21/month/user
- Growth: $38/month/user
- Advanced: $60/month/user
- Ultimate: $75/month/user
Rating
G2: 4.6/5
8. Pobuca Connect
Pobuca Connect is a convenient software to manage contacts across all your devices. It can sync and import data from different platforms like the web, phone, desktop, and outlook to update the data automatically. It also lets you share your business contacts by enabling certain permissions and assigning specific roles.
Pobuca Connect comes with a virtual built-in bot that allows finding and updating details of your contacts that are stored in the Pobuca Connect repository. It can be used on a Desktop or Outlook to chat with your contacts. Additionally, it will be able to call your contacts on request and connect you with them in the upcoming updates.
Key Features
- Virtual assistant for contact updation
- Contact organizer
- Auto-synchronization
- Link contacts to the organization
- Call reminders
- Capture email signatures
- Contacts tagging
- Export contacts
- Advanced search and filtering
- Sales automation
- Mobile app
Pricing
- Pro: $2.5/month/user (billed annually)
- Enterprise: $10/month/user (billed annually)
Rating
G2: 4.2/5
9. Google Contacts
Google Contacts is a popular contact management software that organizes all contacts effectively. It can synchronize your contacts and let you access them conveniently across different platforms. Moreover, it seamlessly integrates with Gmail and Google Calendar to set reminders, add notes, send alerts, and remember events.
Using Google Contacts, users can add, modify, and arrange the details of their contacts online, including email addresses, phone numbers, date of birth, etc. This handy platform lets you group your contacts to access them easily in various categories.
Key Features
- Free to use
- Cross-platform compatibility
- Set reminders
- Import contacts
- Share and collaborate on the contact lists
Pricing
- Free
Rating
G2: 4.3/5
10. Hubspot
Hubspot offers intuitive software to manage contacts and powerful tools to engage your team and streamline your entire business operations. For instance, with its easy-to-use interface and drag-and-drop editor, you don't need to update the reports manually. Moreover, it helps you monitor and analyze the sales activities in real-time on a visual dashboard.
Hubspot can easily integrate with Gmail and Outlook to track activities and schedule emails. It also provides segmentation, customization, and contact scoring features.
Key Features
- Email template builder
- AI email writer
- Email tracking and notifications
- Email Scheduling
- Contact deal
- Automatic report updates
- Meeting scheduler
- Live chat software
- Deal Pipeline
Pricing
- Starter: $15/month/seat
- Professional: $800/month (3 seats)
Rating
G2: 4.4/5
Wrapping Up - Use the Best Software to Manage Contacts
Managing contacts is an essential practice that every business has to tackle effectively for business growth. This requires effective handling and organization to keep track of your contacts. Luckily, you can achieve this using reliable software to manage contacts in one place. Above, we have discussed the top 10 contact management software you can consider in 2024. Therefore, choose the right contact management software and transform your communication to a whole new level.
