Best AI Customer Service for E-Commerce
VOC AI Chatbot now offers a permanently free version and no credit card needed! Give it a free try right now!
Enjoy a $100 discount on the purchase of the VOC AI Chatbot Pro version from July 13th to July 22nd!
Enjoy a $100 discount on the purchase of the VOC AI Chatbot Pro version from July 13th to July 22nd!
The Best AI ChatBot for E-commerce
Imagine having a mature customer service team that operates 24/7, serving all your customers! No matter where your e-commerce business is located, our AI customer service bot can handle all inquiries and orders related to pre-sales, in-sales, and after-sales. From product recommendations to logistics tracking and after-sales support, up to 72% of orders can be resolved by the bot without the need for human intervention.
Personalized Knowledge Base for E-commerce
Worried that AI won’t understand your business? Our AI customer service bot can learn all about your product knowledge with ease. Simply input your e-commerce website domain, and the AI bot will have access to all your product information and help documents, just like a seasoned employee! If additional terms or information are needed, we also support document uploads and other methods. With minimal supplementation, the AI will understand your business as well as you do.
Monitor and Improve for E-commerce
Our AI customer service bot can integrate with up to 11 platforms. Whether your e-commerce business is on Shopify, Amazon, Facebook, or any other platform, we can integrate and assist in handling inquiries and orders! We also support Zendesk, Intercom, Email, LiveChat, and more.
AI Chatbot
VOC
Free
For Personal
- AI Reply
- LiveChat
- Multiple Channel Integration
- Knowledge Base
- AI-assisted browser plugin
- Multi-Language
Pro
Most popular
For Solo Entrepreneurs
- AI Reply
- LiveChat
- Multiple Channel Integration
- Knowledge Base
- AI-assisted browser plugin
- Multi-Language
- Basic analytics
- More AI messages
Customize
For Large Scale Businesses
- AI Reply
- LiveChat
- Multiple Channel Integration
- Knowledge Base
- AI-assisted browser plugin
- Multi-Language
- Basic analytics
- More AI messages
- Customize your demands
- Open API
Why is the VOC AI Chatbot better than other AI chatbots?
Factor
VOC AI Chatbot
Other AI Chatbot
Resolution Rate
72%
70%
Response Time
5 seconds
6 seconds
Channel Integration
Up to 9
3-7
Automation and Learning
Automatically responds and executes tasks, learns from past interactions, avoids misinformation, and adapts to customer preferences.
Provides automation with templates and no-code paths, but lacks advanced learning from past interactions.
AI Chatbot Live Demonstration
AI Agent
User Case
Consumer electronics
Furniture and home furnishings
Finance
Frequently Asked Questions
VOC AI helps sellers(brands) to identify market opportunities and define winning products by leveraging sentiment analysis & AI/ChatGPT technology.
Affiliate Program
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