AI-Powered Social Media Customer Service Platform

Experience VOC AI's social media management solution with a no-credit-card-required free trial!
Identify customer intent and set strategies

Revolutionize Your Social Media Customer Service

Transform your social media presence with VOC AI's cutting-edge customer service platform. Our AI manages customer interactions across all major social networks, providing instant, accurate responses 24/7. From Facebook and Twitter to Instagram and LinkedIn, our platform ensures your brand never misses a beat in the fast-paced world of social media customer service.
Integration with Omnichannel

Intelligent Social Listening and Response

VOC AI doesn't just respond—it listens and understands. Our advanced AI analyzes social media trends, sentiment, and customer feedback in real-time. It crafts personalized responses that align with your brand voice, turning potential crises into opportunities for customer loyalty.

Automated response to comments, mentions, and direct messages
Sentiment analysis for proactive customer service
Trend identification for improved social media strategy
Omnichannel Integration for E-commerce Customer Service Chat

Seamless Multi-Platform Integration

No more juggling multiple social media tools. VOC AI integrates effortlessly with all major social platforms and customer service tools:

· Facebook, Twitter, Instagram, LinkedIn
· TikTok, YouTube, Pinterest
· WhatsApp, Messenger, WeChat
· Zendesk, Intercom, Salesforce

One platform to manage all your social media customer service needs, saving time and resources while improving response consistency.
VOC
AI Chatbot
Pro
Advanced Product Research
  • 1 account
  • 30 reports / mo, Amazon reviews analysis
  • 30 reports / mo, market insights 
  • AI Assist 1500/ mo
  • Browser Extension
  • 10+ AI Seller Tools
Team
Most popular
For Team in a Growing Brands
  • 1 admin account and 5 sub-accounts
  • 150 reports / mo, Amazon reviews analysis 
  • 150 reports / mo, market insights 
  • 20 reports / mo, social listening 
  • Daily social media monitoring
  • AI Image Creation(Beta)
  • AI Assist 7500/ mo
  • Browser Extension
  • 10+ AI Seller Tools
Enterprise
For Large Scale Businesses
  • Unlimited accounts
  • Unlimited reports, Amazon reviews analysis
  • Unlimited reports, market insights
  • Unlimited reports, social listening
  • Unlimited social mentions
  • Daily social media monitoring
  • Unlimited queries, AI listing optimization
  • Unlimited queries, Shulex copilot
  • Advanced AI features
  • Amazon Review Aanlysis API

Why is the VOC AI Chatbot better than other AI chatbots?

Factor
VOC AI Chatbot
Other AI Chatbot
Resolution Rate
72%
70%
Response Time
5 seconds
6 seconds
Channel Integration
Up to 9
3-7
Automation and Learning
Automatically responds and executes tasks, learns from past interactions, avoids misinformation, and adapts to customer preferences.
Provides automation with templates and no-code paths, but lacks advanced learning from past interactions.

AI Chatbot Live Demonstration

Shulex video
AI Agent

User Case

Consumer electronics
Furniture and home furnishings
Finance

Frequently Asked Questions

VOC AI Inc. 8 The Green,Ste A, in the City of Dover County of Kent Zip Code: 19901Copyright © 2024 VOC AI Inc. All Rights Reserved. Terms & Conditions Privacy Policy
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