Best AI Customer Service Chat for E-Commerce

VOC AI Chatbot now offers a permanently free version with no credit card required! Start your free trial today!
Identify customer intent and set strategies

The Ultimate AI Customer Service Chat for E-commerce

Imagine having a 24/7 customer service chat team that never sleeps, serving all your e-commerce customers! No matter where your online store is located, our AI customer service chat handles all pre-sale, during-sale, and post-sale inquiries. From product recommendations to order tracking and returns, our AI resolves up to 72% of customer service chat interactions without human intervention.
Integration with Omnichannel

Customized Knowledge Base for E-commerce Customer Service Chat

Concerned that AI won't grasp your business nuances? Our AI customer service chat effortlessly learns your product information. Simply input your e-commerce website domain, and the AI chat bot gains access to all your product details and help documents, performing like a seasoned customer service representative! For additional specialized knowledge, we support document uploads and other methods. With minimal input, our AI customer service chat will understand your business almost as well as you do.
Omnichannel Integration for E-commerce Customer Service Chat

Multi-Platform Integration

Our AI customer service chat seamlessly integrates with up to 11 platforms. Whether your e-commerce store is on Shopify, Amazon, Facebook, or any other platform, we can integrate and assist in handling customer service chat inquiries and orders! We also support Zendesk, Intercom, Email, LiveChat, WhatsApp, and more, ensuring consistent customer service chat across all channels.
VOC
AI Chatbot
Pro
Advanced Product Research
  • 1 account
  • 30 reports / mo, Amazon reviews analysis
  • 30 reports / mo, market insights 
  • AI Assist 1500/ mo
  • Browser Extension
  • 10+ AI Seller Tools
Team
Most popular
For Team in a Growing Brands
  • 1 admin account and 5 sub-accounts
  • 150 reports / mo, Amazon reviews analysis 
  • 150 reports / mo, market insights 
  • 20 reports / mo, social listening 
  • Daily social media monitoring
  • AI Image Creation(Beta)
  • AI Assist 7500/ mo
  • Browser Extension
  • 10+ AI Seller Tools
Enterprise
For Large Scale Businesses
  • Unlimited accounts
  • Unlimited reports, Amazon reviews analysis
  • Unlimited reports, market insights
  • Unlimited reports, social listening
  • Unlimited social mentions
  • Daily social media monitoring
  • Unlimited queries, AI listing optimization
  • Unlimited queries, Shulex copilot
  • Advanced AI features
  • Amazon Review Aanlysis API

Why is the VOC AI Chatbot better than other AI chatbots?

Factor
VOC AI Chatbot
Other AI Chatbot
Resolution Rate
72%
70%
Response Time
5 seconds
6 seconds
Channel Integration
Up to 9
3-7
Automation and Learning
Automatically responds and executes tasks, learns from past interactions, avoids misinformation, and adapts to customer preferences.
Provides automation with templates and no-code paths, but lacks advanced learning from past interactions.

AI Chatbot Live Demonstration

Shulex video
AI Agent

User Case

Consumer electronics
Furniture and home furnishings
Finance

Frequently Asked Questions

VOC AI Inc. 8 The Green,Ste A, in the City of Dover County of Kent Zip Code: 19901Copyright © 2024 VOC AI Inc. All Rights Reserved. Terms & Conditions Privacy Policy
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