Comprehensive AI Customer Service Solution: Elevate Your E-commerce Experience
Transform your e-commerce customer service with advanced AI technology. Our AI customer service system provides 24/7 support, handling everything from pre-sales inquiries to after-sales service, significantly improving customer satisfaction and sales conversion rates.
Preview
Round-the-Clock Intelligent Customer Support
Our AI customer service system operates year-round, providing instant responses to your customers. Whether it's product recommendations, order processing, or after-sales support, AI efficiently handles inquiries with a resolution rate of up to 72%.
Personalized Knowledge Base
Concerned that AI won't understand your business? Simply input your e-commerce website domain, and our AI customer service will quickly learn your product information and help documents, becoming a knowledgeable assistant for your business.
Multi-Platform Integration
Our AI customer service system seamlessly integrates with up to 11 major e-commerce and customer service platforms, including Shopify, Amazon, Facebook, Zendesk, and more, comprehensively meeting your business needs.
VOC
AI Chatbot
Pro
Advanced Product Research
- 1 account
- 30 reports / mo, Amazon reviews analysis
- 30 reports / mo, market insights
- AI Assist 1500/ mo
- Browser Extension
- 10+ AI Seller Tools
Team
Most popular
For Team in a Growing Brands
- 1 admin account and 5 sub-accounts
- 150 reports / mo, Amazon reviews analysis
- 150 reports / mo, market insights
- 20 reports / mo, social listening
- Daily social media monitoring
- AI Image Creation（Beta）
- AI Assist 7500/ mo
- Browser Extension
- 10+ AI Seller Tools
Enterprise
For Large Scale Businesses
- Unlimited accounts
- Unlimited reports, Amazon reviews analysis
- Unlimited reports, market insights
- Unlimited reports, social listening
- Unlimited social mentions
- Daily social media monitoring
- Unlimited queries, AI listing optimization
- Unlimited queries, Shulex copilot
- Advanced AI features
- Amazon Review Aanlysis API
Why is the VOC AI Chatbot better than other AI chatbots?
Factor
VOC AI Chatbot
Other AI Chatbot
Resolution Rate
72%
70%
Response Time
5 seconds
6 seconds
Channel Integration
Up to 9
3-7
Automation and Learning
Automatically responds and executes tasks, learns from past interactions, avoids misinformation, and adapts to customer preferences.
Provides automation with templates and no-code paths, but lacks advanced learning from past interactions.
AI Chatbot Live Demonstration
AI Agent
User Case
Consumer electronics
Furniture and home furnishings
Finance
Frequently Asked Questions
VOC AI helps sellers(brands) to identify market opportunities and define winning products by leveraging sentiment analysis & AI/ChatGPT technology.
Affiliate Program
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