Setting Up a Business Phone System in the Cloud with AWS and 3CX
Are you looking for a fully functional business phone system that you can use for your business? Do you want to be able to use it from anywhere, no matter where you are? If so, then you're in luck! In this article, we'll show you how to set up a business phone system in the cloud using AWS and 3CX.
Table of Contents
- Introduction
- Setting Up Your AWS Account
- Setting Up 3CX
- Setting Up a Phone Number with Amazon Chime
- Configuring Your Phone System
- Setting Up an IVR
- Conclusion
Introduction
In this article, we'll show you how to set up a business phone system in the cloud using AWS and 3CX. This is a fully functional phone system that you can use for your business, and it's free for the first year. You can use it from anywhere, no matter where you are, and it comes with a ton of features that we're excited to show you.
Setting Up Your AWS Account
The first step in setting up your business phone system in the cloud is to set up your AWS account. AWS is where you'll be hosting your phone system in the cloud. To set up your AWS account, follow these steps:
1. Go to the AWS Free Tier page and create a free account.
2. Fill in your details and continue.
3. Choose the free tier plan, which is free for 12 months.
4. Choose the support plan that's free.
5. Complete your sign up.
Once you've completed your sign up, go to the AWS Management Console. Here, you'll be doing three things:
1. Setting up a user using the IAM service.
2. Creating credentials or a key pair that 3CX will use for server authentication.
3. Subscribing to Debian 9, which is the flavor of Linux that 3CX will use to spin up your virtual machine.
Setting Up 3CX
The second component of this project is 3CX. 3CX is a sponsor of this video, and they're a pretty awesome phone system. To set up 3CX, follow these steps:
1. Go to the 3CX website and sign up for a free account.
2. Verify your email.
3. Self-host in your cloud.
4. Name your system and domain.
5. Choose your extension length.
6. Choose Amazon AWS as your hosting provider.
7. Use the credentials you created earlier to access your AWS console.
8. Let 3CX create the server for you.
Once your server is created, you can add phones to your system. You can use hard phones and soft phones, which are just a phone on your phone. You can also add an IVR, which we'll show you how to do later in this article.
Setting Up a Phone Number with Amazon Chime
The third component of this project is setting up a phone number for your business. To do this, we'll be using Amazon Chime, which is Amazon's own SIP trunk service. Here's how to set up a phone number with Amazon Chime:
1. Go to the Amazon Chime website and create an account.
2. Go to Phone Number Management and order a phone number.
3. Create and configure your SIP trunk.
Configuring Your Phone System
Now that you have your AWS account, 3CX, and a phone number with Amazon Chime, it's time to configure your phone system. Here's how to do it:
1. Go to the 3CX dashboard and click on SIP Trunks.
2. Click on Add SIP Trunk and select your country.
3. Choose Amazon Chime as your telecom provider.
4. Enter your main trunk number, which is the number you bought from Amazon Chime.
5. Configure your outbound rule.
6. Configure your inbound rule.
Setting Up an IVR
Finally, you can set up an IVR for your phone system. An IVR is an interactive voice response system that allows callers to interact with a phone system using voice and touch-tone inputs. Here's how to set up an IVR:
1. Go to the 3CX dashboard and click on Digital Receptionist.
2. Add a new digital receptionist and name it.
3. Record your prompt.
4. Configure your options.
Conclusion
In conclusion, setting up a business phone system in the cloud using AWS and 3CX is a great way to have a fully functional phone system that you can use from anywhere. It's free for the first year, and it comes with a ton of features that you'll love. We hope this article has been helpful in showing you how to set up your own business phone system in the cloud.
